objective

Know and learn the philosophy of TPM, the results that can be achieved and the process of implementing the basic pillars of TPM through the Hands On process.

Benefits of the programYou will generate a change in your organization through the implementation of TPM, achieving the following results: productivity increase, efficiency (OEE), production increase, cost reduction up to 30%, reduction of quality defects up to 90% , reduction of customer complaints up to 75% and elimination of accidents.Addressed to

General managers, managers and supervisors of production, maintenance, quality and engineering.

Content of the program

The TPM Hands On Seminar: Autonomous and Planned Maintenance consists of a module, which totals 40 hours of study in total, including 2 hours of mentoring and 1 hour of audit.... [-]

objective

Develops extraordinary skills in the use of Microsoft Excel, Access and VBA for the solution of problems of great magnitude and complexity in businesses that require the integration of spreadsheets, databases and automation.

Benefits of the programYou will learn a working methodology in Excel and VBA effective, efficient, orderly and automatable.• you will turn on automatically updating data and Excel charts in PowerPoint presentations.You will know the Structured Query Language (SQL) and its functions.You will be able to automate a large part of the operations that can be carried out in spreadsheets through macros in VBA.You will develop graphic interface applications with a programming language oriented to objects and events.You will create customized functions in VBA that will allow you to perform calculations specific to your specialty in a fast and orderly manner.Addressed to... [-]

See the world through the lens of economics and gain the knowledge and skills to craft successful business strategy

Understanding concepts of economics—willingness to pay any price, fixed versus variable costs, economies of scale—is critical to business success. This course starts with the fundamentals of supply and demand—where they come from and why they're central to an understanding of business. You will learn how businesses think about pricing and production and powerful ideas like complements and network effects that firms rely on to generate demand. This course also dives into the functioning of markets, the force of competition, and strategies for differentiation.

In the process of exploring these ideas, you will learn how to develop the beginnings of a competitive strategy that will lead to a business thriving over time.... [-]

CMI Level 5 Award in Management & Leadership

The Level 5 Award in Management and Leadership lets you strengthen and develop your knowledge of middle management by focusing on specific management areas that are applicable to your job.

4 Day Open Course in London 06 Mar 2019 | London | 4 Day Open Course in Dubai 29 Oct 2018 | Dubai | 25 Feb 2019 | Dubai | 4 Day Open Residential Course in the Lake District 12 Nov 2018 | Cumbria | 11 Mar 2019 | Cumbria | 17 Jun 2019 | Cumbria | Programme cost in the UK CMI Level 5 Award in Management & Leadership is £1,595 + VAT per delegate CMI Level 5 Certificate in Management & Leadership is £1,895 + VAT per delegateProgramme cost in Dubai CMI Level 5 Award in Management & Leadership is USD $4,000 + VAT per delegate CMI Level 5 Certificate in Management & Leadership is USD $4,800 + VAT per delegateIf you are self-funding, please enquire about our flexible payment terms. A 30% deposit will be taken when you book to secure your place on the course. We will then set up an interest-free monthly payment plan by direct debit or credit card for the balance.... [-]

ILM Level 5 Award in Leadership & Management

The ILM Level 5 Award and Certificate in Leadership and Management are designed for practising or aspiring middle managers, helping them to develop their skills and experience, improve performance and prepare for senior management responsibilities.

The Award is a concise qualification made up of two units: 'Developing and Leading Teams to achieve organisational goals and objectives’ and 'Becoming an Effective Leader'.

4 Day Open Course in London 09 Oct 2018 | London | 06 Mar 2019 | London | 4 Day Open Course in Dubai 29 Oct 2018 | Dubai | 25 Feb 2019 | Dubai | 4 Day Open Residential Course in the Lake District 12 Nov 2018 | Cumbria | 11 Mar 2019 | Cumbria | 17 Jun 2019 | Cumbria | Programme cost in the UK ILM Level 5 Award in Leadership & Management is £1,595 + VAT per delegate... [-]

About

CMI Level 5 qualifications in Management and Leadership are designed for practicing middle managers and those aspiring to senior management who want to develop their core management skills such as managing resources, recruitment and information management. These qualifications focus on the personal development of the individual learner’s management capabilities and competencies.

The Level 5 Award in Management and Leadership lets you strengthen and develop your knowledge of middle management by focusing on specific management areas that are applicable to your job.

A more extensive qualification, the Level 5 Certificate in Management and Leadership gives you a broader knowledge of middle management skills while focusing on the specific leadership areas appropriate to you and your workplace.... [-]

Courses in Management. CMI Level 3 Award in 1st Line Management CMI Level 3 qualifications in First Line Management are developed for junior managers, supervisors and first line managers who have operational responsibility for a defined area of activity and who wish to build on and develop their existing management skills and knowledge. This qualification gives junior managers the communication and motivational skills to help improve operational efficiency. The Level 3 Award in First Line Management provides an introduction to the skills, roles and responsibilities of this management area. It will also develop your basic knowledge by focusing on the development of specific management skills. 4 Day Open Course in London 06 Mar 2019 | London | 4 Day Open Course in Dubai 29 Oct 2018 | Dubai | 25 Feb 2019 | Dubai | 4 Day Open Residential Course in the Lake District 12 Nov 2018 | Cumbria | 11 Mar 2019 | Cumbria | 17 Jun 2019 | Cumbria | Programme cost in the UK is £1,595 + VAT per delegate Programme cost in Dubai is USD $4,000 + VAT per delegateIf you are self-funding, please enquire about our flexible payment terms. A 30% deposit will be taken when you book to secure your place on the course. We will then set up an interest-free monthly payment plan by direct debit or credit card for the balance. [-]

ILM Level 7 Certificate in Leadership & Management

These Level 7 vocational qualifications are designed for senior managers and leaders seeking to develop themselves as leaders and managers, who recognise they must satisfy various stakeholders and who want to invest in their own personal brand. They are looking to make the best use of resources, understand the need to innovate and optimise performance. They may also have to present arguments for change, construct business cases, lead change implementation and evaluate the impact of that change.

The Level 7 Certificate in Leadership and Management consists of one flexible, mandatory unit that allows the learner to identify and work on the areas of leadership and management development specific to their own work context and of particular interest and relevance.... [-]

Courses in Management. Key Information Course Code: LSS103 Duration: 2 weeks Fee: £4095 Course outline Building Relationships by Communicating Supportively Building positive interpersonal relationships The importance of effective communication What is supportive communication? Principles of supportive communication The personal management interview Gaining Power and Influence Building a strong power base and using influence wisely Is power a four-letter word? Abuse of power Influence strategies: the three Rs The pros and cons of each strategy Acting assertively: neutralizing influence attempts Motivating Others Increasing motivation and performance Diagnosing work performance problems Enhancing individuals’ abilities Fostering a motivating work environment Elements of an effective motivation programme Managing Conflict Interpersonal conflict management Diagnosing the types of interpersonal conflict Selecting the appropriate conflict management approach Resolving interpersonal confrontations Solving Problems Analytically and Creatively Problems solving, creativity, and innovation Steps in analytical problem solving Impediments to creative problem solving Multiple approaches to creativity Conceptual blocks Conceptual blockbusting Hints for applying problem-solving techniques Fostering creativity in others Empowering and Engaging Others The meaning of empowerment Dimensions of empowerment How to develop empowerment Inhibitors to empowerment Fostering engagement Building Effective Teams and Teamwork The advantages of teams Team development Leading teams Team membership Leading Positive Change Ubiquitous and escalating change The need for frameworks A framework for leading positive change Making Oral and Written Presentations Essential elements of effective presentations Formulate a specific strategy Develop a clear structure Support your points Use an enhancing style Style in oral communication Style in written communication Supplement your presentation by responding... [-]

Management Skills Development KEY INFORMATION Course Code: LSS103A Duration: 1 week Fee: £2625 COURSE OUTLINE Building Relationships by Communicating Supportively Building positive interpersonal relationships The importance of effective communication What is supportive communication? Principles of supportive communication The personal management interview Gaining Power and Influence Building a strong power base and using influence wisely Is power a four-letter word? Abuse of power Influence strategies: the three Rs The pros and cons of each strategy Acting assertively: neutralising influence attempts Motivating Others Increasing motivation and performance Diagnosing work performance problems Enhancing individuals’ abilities Fostering a motivating work environment Elements of an effective motivation programme Managing Conflict Interpersonal conflict management Diagnosing the types of interpersonal conflict Selecting the appropriate conflict management approach Resolving interpersonal confrontations Solving Problems Analytically and Creatively Problems solving, creativity, and innovation Steps in analytical problem solving Impediments to creative problem solving Multiple approaches to creativity Conceptual blocks Conceptual blockbusting Hints for applying problem-solving techniques Fostering creativity in others Target audience Heads of organisations, chief officers, chairpersons, board members and directors. Heads of departments. Managers and executives. Those who wish to develop their interpersonal and personal skills. Those who wish to develop themselves as more competent and effective managers. Learning outcomes ... [-]

Courses in Management. Advanced Performance Management KEY INFORMATION Course Code: HR105 Duration: 1 week Fee: £2695 COURSE OUTLINE Performance Management Fundamentals The essence of performance management The evolution of performance management The conceptual framework Issues in performance management Performance Management Processes and Skills Setting goals Providing feedback 360-degree feedback Conducting performance reviews Assessing performance Coaching Managing underperformers Applications of Performance Management Managing organisational performance Managing team performance Performance management and employee engagement Performance management and talent management Performance management and learning Performance management and reward Performance Management in Action The impact of performance management Performance management models from various organisations The Development and Management of Performance Management Developing performance management Managing performance management The performance management role of line managers Evaluating performance management Target audience HR managers and executives Top management and line managers who wish to understand performance management in a strategic sense that enables the goals of individuals and teams to be aligned to the strategic goals of the organisation. HR business partners and advisors HR professionals and practitioners Senior officers and assistants employed within the HR function of their organization who wish to deploy performance management as a systematic and continuous process for improving organizational performance by developing the performance of individuals and teams. Learning outcomes ... [-]

Senior Management Skills Training and Development KEY INFORMATION Course Code: LSS103B Duration: 1 week Fee: £2725 COURSE OUTLINE Empowering and Engaging Others The meaning of empowerment Dimensions of empowerment How to develop empowerment Inhibitors to empowerment Fostering engagement Building Effective Teams and Teamwork The advantages of teams Team development Leading teams Team membership Leading Positive Change Ubiquitous and escalating change The need for frameworks A framework for leading positive change Making Oral and Written Presentations Essential elements of effective presentations Formulate a specific strategy Develop a clear structure Support your points Use an enhancing style Style in oral communication Style in written communication Supplement your presentation by responding to questions and challenges Conducting Meetings Conducting effective meetings: a short guide for meeting managers and meeting participants The five Ps of effective meetings Suggestions for group members Target audience ... [-]

Courses in Management. Key Information Course Code: OPM109 Duration: 2 weeks Fee: £4095 Course outline Getting Started with the Basics Aims and objectives: setting out your stall Tools of the trade Understanding your portfolio Managing People: Staff and Customers Managing your staff Teamwork: what makes a good team? Staff training Customer service Policies, Strategies, and Procedures Policies Key points of a strategy Procedures: Guidance notes Forms Administrative flow Monitoring and managing Quality management Risks and Liabilities Compliance Risks with new builds and defect periods Risks to property Outsourcing of Services or In-House Staff? Reasons to outsource services Outsourcing: advantages and disadvantages Specifications Risk Working with contractors Procurement routes for FM In-House Teams Maintenance team Site supervision team Helpdesk team Post team Cleaning team Security team Maintenance including New Builds and Space Management Types of maintenance Planned programme and planned survey Space management New builds and maintenance Sustainability, Use of Resources and Sustainable Technologies What is sustainability? Improving the sustainability of your organization Sustainability: a whole organization approach Determining your carbon footprint Sustainable technologies Utilities Educating the occupants of buildings Waste and How to Deal with it What is waste? Paper waste Food waste Specialist waste Building waste Fleet Management Drivers and licenses Vehicles Key control Logging journeys Trackers Fuel cards Capital Purchases Target audience ... [-]

What are the objectives of this course?

Focusing on the service delivery components of the ITIL® framework, the ITIL® SD course will introduce students to the concepts behind service delivery and give them the skills and knowledge they need to build and deploy IT service that fulfills genuine business needs.

The ITIL® interpretation of service design and how those services fit into the rest of the ITIL® library. The best practice principles behind designing a service that supports other elements of the ITIL® framework and meets business needs. The processes that need to be included with any new service design including SLA’s, event triggers and the challenges and risks that need to be addressed before deployment. Using technology to assist with IT service design and delivery. Roles, responsibilities and human resources required to properly manage a service delivery process. Implementing a new service delivery process and how to assess a performance and ROI. Who is it intended for? ... [-]

Skills & Tools

Apply product management best practices to ship products and features that solve real problems for your customers.

Create a product roadmap

Create a roadmap, business model canvas, MVP, key metrics, personas, wireframing, and a stakeholder management plan.

Develop metrics to measure success

Grow capable of launching viable, market‐ready products that anticipate user needs by making tough decisions and working with stakeholders.

Meet Your Support Team

Our educational excellence is a community effort. When you learn at GA, you can always rely on an in-house team of experts to provide guidance and support, whenever you need it.

Instructors

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