A program in receptionist training teaches students how to work in an office by utilizing important skills, such as telephone and email etiquette, as well as effective time management. This course may prepare individuals to enter the workforce as a secretary or receptionist upon completion.

Europe is, by convention, one of the world's seven continents. Comprising the western most point of Eurasia, Europe is usually divided from Asia by the watershed divides of the Ural and Caucasus Mountains, the Ural River, the Caspian and Black Seas, and the waterways connecting the Black and Aegean Seas.

A course is the study of a particular topic within a wider subject area and is the foundation of a qualification. A typical course includes lectures, assessments and tutorials.