Service design is a field concerned with creating and developing better customer service experiences. It involves everything from employee training to organizational design, and is increasingly important in fields such as retail, transportation, and health care.

Oceania also known as Oceanica is a region centred on the islands of the tropical Pacific Ocean.[4] Opinions of what constitutes Oceania range from its three subregions of Melanesia,Micronesia, and Polynesia[5] to, more broadly, the entire insular region between Asia and the Americas, including Australasia and the Malay Archipelago.

Graduate certificate programs intend to confer professional credentials on students who wish to advance their careers. These programs might be particularly useful to students wishing to pursue postgraduate studies or professionals who wish to secure more credibility.