* Develop your general management perspective * Forge a leadership agenda and strategy for the HR function * Implement practices that add value to key business decisions

Who Should Attend If you are a senior HR executive or a general manager who realizes the importance of HR to your business success, you will find this program of tremendous value. HR professionals from large companies who are likely to have senior HR roles within three to five years are also appropriate candidates.

Learning Objectives The Advanced Human Resource Executive Program will substantially enhance your knowledge and competence to perform dual roles as a member of your senior management team, and as a leader of the human resource function.... [-]

* Transition successfully from managee to manager * Boost your effectiveness in managing operations and people * Gain valuable skills to use throughout your career

Who Should Attend If you are new to your role as manager, or if you want to reinforce your understanding of fundamental management principles, Basic Management: The Newly Appointed Manager has been designed for you. Participants of this program typically have three years or less of management experience.

Learning Objectives In this program, you will focus on the changes you will encounter in your transition from managee to manager. You will learn the successful practices used in managing both operational activities and individual employees. Throughout the two and a half-day session, you will develop a broad understanding of current managerial techniques, with special emphasis on working with people as the key to managerial success.... [-]

Overview As business competition intensifies and technology leapfrogs with new advancements, many companies are formulating growth or transformation strategies to increase shareholder value. While formulating the new strategic direction is critical, many companies are facing tremendous challenges of re-building the organization to execute the new strategies.Building Organizational Capability for Strategic Implementation provides a systematic framework to help companies determine their required organizational capabilities under new strategic direction, and to re-align employee competency, company culture, and organizational governance based on the new organizational capabilities.

Who Should Attend Executives from all functional areas with responsibility for implementing company's strategies and improving organizational effectiveness are best suited for this program. Including general management and management teams, project teams, HR practitioners, business unit, functional unit and geographic managers and their management teams.... [-]

* Learn how to manage managers * Improve your ability to create value in your organization * Analyze how leadership works within your organizational culture * Develop an action plan for leveraging your leadership effectiveness* Construct a multidimensional framework to assess challenges and opportunities

Who Should AttendYou will find the Management of Managers program most beneficial if you are a mid- or senior-level manager who is responsible for planning and directing the daily operations of an organizational unit, or whose success depends upon working with other managers or a professional staff. Participants generally have three to eight years of managerial experience.

Learning ObjectivesEffective leaders need multiple skills to allow for flexibility in successfully managing and leading in diverse situations. The Management of Managers program provides an integrated leadership framework that will enable the participant to identify and formulate value-creating opportunities. Participants will develop an understanding of the interplay between leadership competencies and their organizational culture and strategy. You will understand the challenges of leadership at three levels:- Individual leadership effectiveness- Organization culture- Organization outcomesUnique FeatureBefore your arrival, you will be asked to complete a Best-Self Feedback exercise, and distribute a similar assessment to others who are familiar with your work both inside and outside your organization. The results of this information will provide insight into your leadership values and effectiveness, and will form the basis for the personalized action plan you will develop during the program.Another unique feature of the program is a post-program follow-up discussion, where participants will... [-]

Highlights This dynamic two-and-a-half-day program uses Positive Organizational Scholarship (POS) concepts to offer a fresh approach to coach your people to be the best they can be, to reach outstanding competency and deliver extraordinary results for your organization.

Who Should Attend Operating managers and other executives who are charged with developing their staff--and whose own performance evaluation includes employee development benchmarks--will find this program invaluable. This is not a typical coaching program on how to deal with performance deficits; instead, it shows how to work one-to-one with employees to build on their individual strengths and create a team of high-performance members.... [-]

Overview This popular three-day program focuses on the changes you will encounter in your transition from individual contributor to manager. As a participant, you will learn a universal managerial skill set that will enhance your ability to achieve business results, regardless of your nationality, culture, or industry. The program focuses on current managerial techniques, with a special emphasis on working with people as the key to managerial success. You will take several self-assessments to identify your managerial strengths and weaknesses. You will also learn and practice a set of managerial skills designed to enhance your effectiveness and career success. Finally, you will develop a personalized action plan for improving your managerial effectiveness. ... [-]

* Identify specific activities that produce long-term results * Implement time-frame action plans * Identify common barriers to results-oriented management * Generate methods to enhance performance of sales peopleOverview

The Effective Sales Management program addresses the changing business environment and the key role that sales management plays in creating a market-driven organization. An organization\'s ability to meet its business objectives depends on the ability of sales managers to create a competent and motivated sales force that quickly adapts to changing customer demands. As markets and customers evolve, the successful sales manager will be the one capable of reinventing a sales organization before market trends make it obsolete.... [-]

* Identify specific activities that produce long-term results * Implement time-frame action plans * Identify common barriers to results-oriented management * Generate methods to enhance performance of sales people

Who Should Attend Whether you are a newly appointed or an experienced sales manager who would like to step back and benchmark your behaviors, this program is appropriate. The program content is applicable to industrial and consumer markets, tangible products or services, and private or public sector firms.

Learning Objectives The program addresses the changing business environment and the key role that sales management plays in creating a market-driven organization. Developing a team-oriented organizational structure designed to deliver value to customers is the primary focus. Participants will learn how to identify and replicate specific activities that produce long-term results, identify and overcome barriers to results-oriented sales management, develop and sustain salespeople's motivation, improve the performance of salespeople, and measure sales effectiveness against meaningful benchmarks for better-informed decision-making.... [-]

* Sharpen your functional and leadership skills * Broaden your knowledge of leading-edge theory and practice * Network with executive peers from around the globe * Interact with world-respected thought leaders* Create an action agenda for organizational success

OverviewAs a participant in The Executive Program, our flagship program for senior executives, you will explore a range of issues involved in managing the multibusiness firm in the international business and economic environment. Primary consideration will be given to issues involved in planning the strategic direction of business within economic, political, organizational, and competitive parameters and constraints. Throughout the program, you will have numerous opportunities to examine issues, problems, and opportunities from a multidimensional, multicultural perspective.... [-]

* Understand the financial impact of your business decisions * Improve your ability to read and interpret financial statements * Communicate more effectively with your financial executives * Determine the time value of money and how to measure financial risk Who Should Attend This program will benefit the nonfinancial manager in functional areas such as HR, information technology, marketing, sales, manufacturing, or engineering, as well as the general manager who has been promoted through these functional areas. Prior knowledge of finance is not necessary.

Learning Objectives The program helps participants improve communication with people in financial areas, contribute to financial decisions, and better understand the impact of strategic decisions on shareholder value.... [-]

* Boost your management career by obtaining a firm grasp of financial basics * Become more effective in communicating with financial executives of your organization * Gain a thorough understanding of the impact of your decisions on financial statements * Learn how to evaluate operating performance and make value-creating decisions OverviewFinance for the Non-financial Manager program teaches basics of finance to non-financial managers who do not have formal training in the uses and reporting of financial information.

This program enables managers to:- Communicate with the treasurer or controller of their company or division - Better understand how the outcomes of business decisions are reflected in the financial statements - Enhance decision making through the use of financial analysis - Learn the link between business decisions and shareholder value - Develop guidelines to measure success in financial terms ... [-]

* Gain new perspectives on value creation and competitiveness * Gain the critical knowledge and skills to accelerate global competitiveness * Build new capabilities for next practices * Learn local and global best practices Who Should AttendThis program has been specifically designed to enable senior executives to develop the needed perspective and skills to excel in the global marketplace. Managing in the context of global competition is the overarching theme for this program, and underscores the basic premise that even firms focused solely on local markets cannot avoid global competitors. This course is particularly valuable to those who are involved in globalizing their businesses and concentrates on: creating a global strategy, organizing for outsourcing, developing global products, and managing joint ventures and alliances.... [-]

* Acquire a new HR skill set as defined by the 2002 award-winning HR Competency Study * Align your company's HR practices with your business strategy * Create a customer-focused culture * Learn to articulate the value of your HR investments Who Should Attend Typical participants are human resource managers responsible for establishing policy at corporate or divisional levels of major corporations, or are policy-making heads of HR functions in smaller companies. You should be familiar with HR areas and be ready to adopt new perspectives. This program is of particular benefit to you if your company is undergoing changes, or if you are a line executive who needs to refine and further develop your HR skills.... [-]

Outline: In today's rapidly changing and highly competitive environment, the human resource function plays an increasingly important role in an organisation's ultimate success or failure. Where success was once dependent upon an organisation's ability to discover and manage natural resources, success today goes to the organisations that most effectively discover and manage their human resources.

Though organisations widely recognise the need to attract, manage and develop people, today HR professionals must strive to do much more. They must enable their organisation to build global HR networks in order to expand and prosper in the international arena. They must also develop human resources that continually build competitive advantage in an ever-changing environment. And, they must add value to the organisation's distinctive competencies. This programme, being offered by the University of Michigan Business School, teaches state-of-the-art HR practices that will secure your organisation's competitive position and enhance your career. As a participant in the programme, you will learn to align your organisation's HR practices with your overall strategy, create a customer-focused culture, articulate the value of HR investments for your business, apply the latest techniques to HR management and focus on human resource issues via-a-vis cross-cultural management in a cosmopolitan work environment like in the Middle East. ... [-]

Overview The Human Resource Executive Program prepares human resource managers to become strategic partners in creating and implementing successful business-focused HR strategies. Participants learn human resource techniques and skills that contribute to a firm's competitive advantage. They also identify how professionals assume leadership roles within their organizations, and learn state-of-the-art techniques for human resource management.

Who Should Attend Upper/middle human resource managers responsible for establishing policy at corporate or divisional levels of major corporations or the policy-making head of human resource functions in smaller companies. Participants should be familiar with human resource areas and be ready to adopt new perspectives. The program is also geared toward line executives who need to develop and refine their human resource management skills.Please note: Admission to this program is by application only.... [-]

OverviewDesigned for high-potential managers headed for senior executive positions, this program provides an overall picture of effective leadership at both the organizational and interpersonal level. Participants will take away the concepts and tools they need to step up to the next level of organizational leadership.

WHo Should AttendParticipants in this program should be those with leadership ambitions and high potential for senior leadership positions. Executives from all functional areas and especially middle managers with increasingly broad responsibilities are best suited for this program. Individuals who have reached the country manager level and need to broaden into general managers or general managers who need to hone their leadership skills may also wish to consider the Senior Executive Leadership Program in Asia.... [-]

* Make the transition from focusing on shop floor and technical issues to thinking more about the business * Initiate lean manufacturing practices to lower costs and do more with less * Quickly and accurately assess a plant, service, or operation * Measure performance by financial and nonfinancial standards * Align manufacturing and operations with other business functions

Who Should Attend The Leadership in Plant Operations program has been designed to serve the development needs of manufacturing and operations managers at the plant management level, as well as those who plan to move up to the plant manager level within the next several years. Participants are typically line or staff managers, with five to ten years of manufacturing or operations-related experience, who are being groomed for higher-level postions within their company's supply chain.... [-]

* Discover the elements in your organization that foster resiliency in your employees * Bring out the full potential of your people to help them be their best * Learn how to lead yourself and others in pursuit of high-quality personal connections * Explore the link between energizing networks and high-performing organizational performance * Acquire a framework for making a profound difference in your life and in your organization

Who Should Attend Senior managers in any function who want access to next-practice tools and skills for leading people and organizations.

Learning Objectives This program brings together a full array of individual, group and strategic leadership tools to help build positive organizations that will achieve extraordinary individual and organizational performance.... [-]

* Tap the strengths of your own management style * Increase motivation for a high-performance workplace * Enhance your ability to strengthen relationships * Strengthen your group decision-making skills * Learn what it takes to be an effective leader * Increase your emotional intelligence for managerial success

Who Should Attend You will gain the greatest benefit from this program if you are a mid-level manager with three to eight years of management experience, where skills in working with people are critical.

Learning Objectives This unique program capitalizes on human potential, which is the common thread that weaves together the seminar content: developing a leadership mindset, coaching and counseling for peak performance, fostering the power of working together, promoting emotional intelligence and interpersonal relationships, managing change, motivating performance enhancement, and creating the future through imagination. This powerful program is designed to meet the needs of the modern manager and aspiring leader, now and into the future.... [-]

* Learn how to manage managers * Improve your ability to create value in your organization * Analyze how leadership works within your organizational culture * Develop an action plan for leveraging your leadership effectiveness * Construct a multidimensional framework to assess challenges and opportunities

OverviewThe premise of Management of Managers is that effective leaders need multiple skills to allow for flexibility in successfully managing and leading in diverse situations. Effective leaders understand the subtleties of personal interaction and how they relate to the performance objectives of their organization. This five-day course provides a conceptual framework for evaluating your managerial skills and organization characteristics illustrating how they work in your organization. In order to initiate a personalized action plan for developing strong people related skills, participants will distribute a High-Performing Self Assessment to others who are familiar with your work both inside and outside your organization, prior to attending the program. Comparison of specific feedback will provide insight into your specific managerial style and effectiveness. Participants will also complete a self-assessment providing insight to their profile using the Competing Values Framework.... [-]

* Hone your bargaining and communication skills * Create effective plans to improve discipline and grievance procedures * Deepen your understanding of laws and public policies that regulate collective bargaining * Learn how to accurately cost contract proposals via our exclusive software

Who Should Attend This program is designed for both company and union professionals with limited experience in the negotiation and administration of labor contracts. The program is especially popular with individuals who have been newly assigned to participate in the negotiation process. Past program participants have included both HR professionals and non-HR managers who are members of negotiation teams. Organizations are encouraged to send a team of professionals.... [-]

* Increase your confidence to create value and resolve disputes * Boost your negotiating effectiveness with business partners, customers, employees, and other stakeholders * Build strong relationships through skillful dispute eesolution * Drive your organization's success through better negotiations '

Who Should Attend This program is recommended for senior and mid-level managers who seek to develop their skills and confidence in deal making, strategic influencing, and negotiation. Past participants have held positions such as general manager, president, vice president, and director, as well as managers of specific functional area such as Sales and Marketing, Operations, HR, Supply Chain and Strategic Planning.... [-]

Overview In a world of flat, lean organizations and new forms of global partnerships, effective negotiation strategies and skills are essential for individual success. From an organizational perspective, the negotiation process is a key element in value creation. In this program, you will actively examine negotiations with external parties and negotiations within organizations. Primary emphasis is on negotiation strategies that enable individuals to create value in a manner that enhances long-term relationships. The program will also address cultural differences affecting negotiating styles.

Who Should Attend Individuals from a wide range of organizations, industries, and functional backgrounds throughout Asia-Pacific are encouraged to attend. You will gain the greatest benefit from this program if you are a manager seeking to:Create value for your organization through the use of negotiation and dispute-resolution strategies and skills. Enhance your encounters with customers, employees, suppliers, partners, prospective partners, investors, or other stakeholders. ... [-]

Overview

Senior leaders in Asia face the dual challenge of dealing with unique country and regional competitive dimensions, while trying to integrate and coordinate with units and entities in the larger global environment. They also face the twin tensions of delivering results against specific responsibilities and integrating and coordinating across various activities, departments, and units. The Senior Executive Program in Asia takes a strategic and practical approach to these challenges. As a consequence, the content is both focused on Asia and at the same time includes broad topics, including strategy, financial analysis, human resource management, technology and strategic marketing. Who Should Attend This program is targeted at leaders in Asia who have increasingly broad responsibilities. This includes company presidents, division heads, regional presidents, regional functional and business executives, as well as country managers and other general managers.Learning Objectives As a participant in this program, you will broaden your knowledge of country, regional and functional dynamics, and deepen your capabilities in meeting strategic and leadership challenges. Specifically, this program will enable you to better:... [-]

* Acquire, maintain and manage large, profitable accounts * Capitalize on new opportunities at strategic accounts * Realign your organization against strategic accounts' needs * Acquire tools to bring SAM to your organizationOverview Strategic accounts are an organization's most critical asset and require strong organizational leadership and management to ensure key value is obtained from these invaluable relationships. Strategic account management is practiced on all levels (national, regional, multinational and global levels) according to seller and buyer organizational characteristics and operational behavior. The practice of strategic account management is now of practical and tactical interest to companies seeking to survive in current economic conditions, achieve competitive advantage and create future growth. Preserving those customer relationships is of strategic importance to the firm's future financial wellbeing and this program provides the processes and tools to equip you to engage with your larger customers and your own support organization on a more strategic level in order to build towards a more mutually profitable and sustainable relationship.... [-]

* Integrate human resource strategy with business strategy * Acquire a comprehensive framework for human resource strategic development * Identify and build competitive organizational capabilities* Frame and execute powerful change initiatives

Who Should Attend This program is primarily designed for the private sector, and is intended for those professionals who are responsible for the design and implementation of human resource strategies. Past participants of this program have held positions as Vice Presidents and Directors of a variety of specialty functions within HR, Organization Development Manager, Staffing Director, Director of Performance Management, and VP of Organizational Effectiveness. HR generalists at every level will also benefit.... [-]

Who Should Attend

You will find Strategic Planning and Implementation most beneficial if you are a:

Senior-level manager who has or will have responsibility for strategic planning and decision making in your organization Vice president, general manager, or corporate or business planner Director of a functional area in marketing, operations, or finance

Learning Objectives

Participants in the five-day, intensive Strategic Planning and Implementation program will explore a broad set of strategic management issues that include growth strategies, global competitive strategies, vertical relationships and the strategic planning process.

* Explore emerging issues in the global economy * Acquire a framework for analysis and implementation * Strengthen your firm's strategic objectives * Design and implement effective practices

Who Should Attend You will find Strategic Planning and Implementation most beneficial if you are a:Senior-level manager who has or will have responsibility for strategic planning and decision making in your organization Vice president, general manager, or corporate or business planner Director of a functional area in marketing, operations, or finance Learning Objectives Participants in the five-day, intensive Strategic Planning and Implementation program will explore a broad set of strategic management issues that include growth strategies, global competitive strategies, vertical relationships and the strategic planning process.... [-]

Overview Strategic Planning and Implementation provides managers with knowledge of successful techniques for long-range planning, strategy formulation, and strategy implementation.This intensive, five-day program explores a broad set of strategic management issues--including industry analysis, global competitive strategy, and the strategic planning process--to provide a framework for analysis and implementation.

Who Should Attend Experienced senior-level managers who now have or will have responsibility for strategic planning and decision making in their organizations will especially benefit from this program. This includes vice presidents, general managers, corporate and business planners, and directors of functional areas in marketing, operations, and finance.... [-]

A cutting-edge three-day workshop for middle and senior managers * Focus your sales team's resources in terms of markets, products, processes and customers * Integrate planning levels - strategic, market, territory and account - to create a competitive advantage for your organisation * Identify and correct barriers to the success of your sales team * Discuss current topics and tools pertinent to any sales organisation

Who Should AttendThis interactive workshop will primarily benefit middle to senior level decision-makers across a variety of functions and industries including, but not limited to, - Senior decision-makers, such as directors, chief executive officers, presidents, managing directors and general managers, who are interested in understanding the critical role that sales plays in building the organisation and driving its present and future growth - Vice presidents of sales and marketing, marketing directors, brand/product managers and customer service directors. Recent participant titles have included president, senior vice president, vice president of sales/service, general managers, director of sales/service, director of business development, national sales manager, district/regional sales manager, area sales manager, and global key account manager - Experienced sales and marketing managers who need refreshment on new developments and concepts in sales management or if they are new to the management of the sales function - Other senior managers responsible for or associated with developing and evaluating sales operations. ... [-]

* Focus your sales team's resources * Integrate planning levels to create a competitive advantage for your firm * Identify and correct barriers to the success of your sales team

Who Should Attend This program is designed for experienced marketing managers, sales managers, and other managers associated with developing and evaluating sales operations. Recent participant titles have included president, senior vice president, vice president of sales/service, general manager, director of sales/service, director of business development, national sales manager, district/regional sales manager, area sales manager, and global key account manager.

Learning ObjectivesThe successful sales manager has discovered that integrating the sales function with the company's strategic planning increases productivity and maximizes profits. The principles presented in this program for developing a strategically oriented sales plan are proven to improve sales performance in corporations of all sizes.... [-]

* Design and implement effective practices * Apply cutting-edge models and practical tools * Explore proven practices and techniques * Reduce costs and increase service levels * Take part in advanced simulations with peers Who Should Attend This program is designed for senior- and middle-level managers with responsibilities such as supply chain management, distribution management, inventory control, e-business, and procurement. Consultants or general managers who would like a broader understanding of how different parts of supply chains fit together will also find this course valuable. Managers responsible for implementation of new information, decision support, and enterprise resource planning will also benefit from this program.... [-]

* Learn to formulate a highly effective investor relations strategy * Understand factors which influence equity valuation * Explore how domestic security markets function

Who Should AttendIf you are an experienced investor relations professional, you will gain the greatest benefit from this program. Participants typically represent a broad spectrum of industries and firms and are concerned with how best to formulate an effective investor relations strategy in today's rapidly changing environment.

Learning Objectives Underlying the Theory and Practice of Investor Relations program are two key premises. First, effective investor relations strategies enhance a firm's ability to successfully compete in the capital markets. Second, without a thorough understanding of key finance and accounting concepts, effective investor relations strategies cannot be formulated. To further these goals, the program is designed to: - Heighten your understanding of factors that influence equity valuation - Explore how domestic security markets function - Consider how an analyst processes information - Examine determinants of an effective disclosure strategy - Build your proficiency in designing, implementing, and evaluating an investor relations program - Lectures, case analyses, and group discussion actively involve each participant in the learning process.... [-]